*Please note that all orders placed between May 24 and June 9, 2019 will be shipped after June 10, 2019

Shipping & Returns

Shipping

We are currently accepting orders and shipping within Canada only. 

Items will be shipped within 5-7 days of ordering using Canada Post.

Standard shipping is charged at a flat rate of $10 per order and will be delivered within normal Canada Post standards (usually 3-7 business days depending on where the order is shipping to).  Alternative options for express shipping are available at checkout and are priced separately.

 

Returns & Exchanges

100% customer satisfaction is always our goal.  If we fail to meet your expectations in any way, please let us know.

Our refund & exchange policy is as follows:

Please contact us within 10 days of receiving your order and let us know your reason for returning it.  We will offer either an exchange or refund of payment, provided all items are returned in their original state.

The customer will be responsible for all additional shipping charges on returns and exchanges.

 

Lost or Undelivered Packages

In the event that you do not receive your package, please contact your local Canada Post outlet.  Whilst we will endeavour to do whatever we can to assist you in locating your missing package, we cannot be held responsible for any undelivered purchases and will not offer a credit or refund on these items.